What We Heard When We Took a Day to Listen
Blog Writer: Eda Özden Günyüz, Managing Director of MEP
As a company, we don’t get many quiet days. So once a year, we carve one out — Inspiration Day — to reflect, recharge, and challenge how we think about leadership. We invite voices we respect, we close our laptops, and we listen. This year, that listening led to some pretty striking realizations.
Orkun Petekçi opened the day with a quiet confidence. He leads Elite World Hotels, a local brand that started in Van — a small city near the Iranian border. What stayed with me wasn’t just his strategic lens, but his emphasis on language. Not just verbal language, but cultural — nuance, tone, understanding. It’s their biggest differentiator in a crowded market. It reminded me how often we undervalue local fluency, when in fact, it’s a core strength — especially in a destination like Türkiye.
Selina Sinclair followed with a story we all needed to hear. She once ran Pacific World, a global DMC brand many of us admired — until it shut down during the pandemic. But she didn’t share that chapter to dwell on failure. Instead, she showed us what reinvention can look like when it’s built around people-first culture, creative bravery, and designing the kind of company you wish existed. Realm Events isn’t a comeback. It’s a rethink.
From there, we zoomed out — way out — with Sanjay Seth, Managing Director of BCD Meetings & Events APAC. Sanjay manages a dizzying number of countries, cultures, and client expectations. His message was grounded: forward-thinking doesn’t always mean big change — sometimes it means small, smarter moves. Specialized local partners. Budget adaptability. Teamwork across wildly different learning styles. Leadership, as he showed us, is about designing for diversity — not just tolerating it.
Then came Diogo Assis. Diogo leads Voqin — and what he shared about culture over capital hit a nerve. After their exit from Brazil, many assumed their next move would be somewhere familiar. But instead, they built something remarkable in Saudi Arabia. Why? Because it fit their culture. Innovation, risk appetite, entrepreneurship — it clicked. His honesty about where they got it wrong, and how they found their new rhythm, was one of the day’s standout moments.
We also laughed. A lot. Richard Bridge, founder of Top Banana, gave us three rules for business and life: work hard, make friends, have fun. Simple, but rare. His definition of leadership was “caring more than the others do.” Not louder. Not tougher. Just… caring more. That line’s still bouncing around in my head.
Hospitality leaders Burak Unan and Ceyda Noyan reminded us that service excellence isn’t about extravagance — it’s about empathy. When asked how they turned guest satisfaction scores around, Ceyda answered: “We started offering water at check-in.” That’s it. Not a tech fix. Not a million-euro upgrade. Just human attention. Both spoke beautifully about recruiting around values and redefining what luxury really means. It stuck with me.
Later in the day, we heard from two senior global voices — Joachim Hartl (VP Europe, Hilton) and Freddy Muller (SVP, Royal Caribbean) — each showing us how large, legacy brands stay nimble. Hilton’s focus on moment-making (not just room upgrades), and Royal Caribbean’s agility in cruise innovation were both unexpected. Especially in a world where so many companies hide behind hierarchy. Their insights reminded us that scale doesn’t have to mean slow.
We ended with a macro view — thanks to Can Selçuki from Türkiye Araştırmaları. Geopolitical shifts, population trends, the rise of Africa, the eastward movement of innovation… His closing message was sobering: the next decade will belong to those who adapt to imbalance — not fear it.
So what did we walk away with? More than a to-do list. It was a mental reset. A reminder that leadership isn’t about getting louder, faster, or tougher. It’s about pausing long enough to ask better questions. About culture, care, values, and what kind of company you actually want to build.
As we prepare for MEP’s 50th anniversary, this felt like the best way to begin the year.



